We have all experienced it. You are in a group of people working together. Maybe at a job. Maybe in school. Perhaps on a volunteer project. Guests at a party. Doesn’t matter where…you have experienced it. The squeaky wheel.
Yes, there are a number of people who feel that complaining will get them something more than someone else who isn’t complaining. And the truth is this: They are usually right. Complain and you will get more attention. Get special breaks. Be treated favorably or better than others. This is true throughout society. Complainers get noticed and often preferential treatment.
So as an employer, what lesson can you learn from this basic human trait? It’s that there are people out there who will use complaints to get their way. And more than that, it will often be at the expense of other employees who are not...
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